Contact support
Please include your iPhone model, iOS version, Unscroll version, relevant settings, and screenshots of the issue.
Quick help
Confirm that Screen Time access is authorized and that the app is selected in Unscroll.
The first report can take a little time. Keep Screen Time authorized and open Usage Details again later.
Choose temporary access from the Unscroll unlock screen. Any unfinished limit returns automatically when the short window ends.
Turn notifications off in Unscroll Settings, or adjust permission in iPhone Settings.
Frequently asked questions
Can Unscroll see what I do inside other apps?
No. Apple Screen Time provides selection and restriction through privacy-preserving tokens. Unscroll cannot see messages, input, browsing, or activity details inside other apps.
Why can’t I edit a limit after reaching it?
A reached Total limit stays in place until the next local day to make impulsive changes less likely. Temporary access and Magic keys affect availability without resetting that day’s reached state.
What is a Magic key?
A Magic key ends the current restriction for every app on the unlock screen. New users receive three, and can hold up to three.
Which devices does Unscroll support?
Unscroll currently supports iPhone models that can use Apple Screen Time.
For privacy questions, please also read our Privacy Policy.